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Receptionist

Otterbein SeniorLife
  • Ottawa Hills, OH
    11 days ago

    Job Description

    Overview

    Welcomes customers on the phone and in person and responds to a wide variety of requests by accurately assessing the customer's needs and requests; and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Otterbein policies.

    Part-time: 8:30a - 6:30p every other weekend 

    Responsibilities

    • Greet customers entering and leaving the community, using customer name whenever possible
    • Answer customer calls and direct them appropriately
    • Handle all customer interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
    • Maintain current file/listing of residents by name and location, emergency phone numbers of on-call personnel, department extensions

    Qualifications

    • Education: High school diploma or equivalent
    • Experience: A minimum of 1 year 
    • Ability to be self-directed and prioritize tasks, working independently and managing time efficiently
    • Excellent customer service and communication skills, both written and verbal
    • Computer Skills: Proficient in Microsoft Office

    BENEFITS*

    Health & Wellness

    • Medical Insurance with free virtual doctor visits
    • Vision & Dental Insurance
    • Pet Insurance
    • Life Insurance
    • Employee Assistance Program (EAP) for personal and professional support

    Financial Security

    • 401(k) Retirement Savings Plan with company match
    • Paid Time Off (PTO) that accrues immediately from day one
    • Paid Holidays for a healthy work-life balance
    • Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
    • Tuition Reimbursement up to $5,250 per year for ANY field of study
    • Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
    • Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
    • Legal & Identity Theft Protection

    Growth & Development

    • University Partnerships with University of Cincinnati,University of Toledo, and Hondros College for exclusive tuition discounts
    • Multiple Partner Discounts available for various products and services through Access Perks
    • Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work

    *Some benefits, including PTO and tuition reimbursement, are based on hours worked.

    Apply today and begin a meaningful career as a Receptionist at Otterbein!

    Numbers & Facts

    LocationOttawa Hills, OH

    Skills

    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Employee Assistance Planunmatched
    • Establish Prioritiesunmatched
    • File Maintenanceunmatched
    • Health Insuranceunmatched
    • Legalunmatched
    • Life Insuranceunmatched
    • Microsoft Officeunmatched
    • On Callunmatched
    • Presentation/Verbal Skillsunmatched
    • Telephone Skillsunmatched
    • Tuition Feesunmatched
    • Vision Planunmatched
    • Writing Skillsunmatched

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