The Receptionist, Essential Services Associate will support the Essential Services Programs team by managing the reception front desk in the building lobby. As the initial point of contact, they will be critical in providing a smooth experience for employees and visitors. This individual possesses strong administrative skills, exceptional interpersonal communication abilities, and a keen attention to detail, all of which contribute to the efficient and professional operation of the office. They excel in a fast-paced environment, demonstrating resourcefulness, adaptability, and a commitment to providing outstanding service. In addition to managing the front desk in the building lobby, this individual will closely collaborate with the Essential Services Programs and Operations team on various projects and initiatives.
- Welcome employees and visitors with warmth and professionalism to establish a culture of hospitality
- Manage all aspects of the visitor management system, including badge issuance, NDAs, and security procedures
- Manage and monitor the front desk area, ensuring it remains organized, presentable, and secure
- Handle incoming communication, emails, and inquiries, directing them to the appropriate team or Tesla Responsible Person
- Support Essential Services team (Programs, Operations, Transportation, Culinary, Mailroom) and onsite leadership with projects and requests including but not limited to sitewide communications, organizing events and team functions, restocking/ordering of supplies, building budget proposals, creating POs
- Develop and maintain metrics to track the routine tasks and the number of employees and visitors monthly
- 1-2 years of proven experience in a receptionist or administrative workplace support role, preferably in a corporate workplace environment
- Bachelor's Degree or relevant experience in a corporate office environment
- Ability to work effectively in a fast-paced environment with constantly changing priorities and demands, demonstrating exceptional skills in workload prioritization and multitasking
- Proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint, Teams) and familiarity with office management tools
- Demonstrated history of utilizing strong organizational work-ethic, copywriting, and verbal and written communication skills when dealing with employees, visitors, and senior leadership
- Ability to work nights and weekends as needed
- Professional appearance and demeanor with a welcoming personality
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Expected Compensation
$19.20 - $28.80/hour + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.