Administrative Skills, Customer Support/Service, Driver's License, English Language, High School Diploma, Physical Demands, Sales, Telephone Skills, Time Management, Typing
Schedule/Hours: 6:30 AM - 3:00 PM - (Saturday, Sunday)
This position is responsible for:
Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing and filing.
Key Responsibilities:
- Answers the telephone and transfers calls to the appropriate destination; responds to caller's questions and provides accurate information.
- Telephones others to communicate messages; records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.
- Receives, greets and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting to The Salvation Army.
- Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed in.
- Performs other administrative duties as requested.
Physical Requirements and Working Conditions:
- Ability to meet attendance requirements.
- Ability to read, write and communicate the English language effectively.
- Ability to operate a telephone and/or switchboard.
- Ability to sort documents alphabetically and numerically.
- Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
- Moderate amount of physical effort required associated with walking, standing, lifting and carrying light to moderately heavy objects (25-50 lbs.) frequently.
Employee Benefits:
Education and Experience:
- High school diploma or G.E.D.,
- and
- Prior experience working with the public performing customer service or receptionist responsibilities,
- or
- Any equivalent combination of training and experience which provides the necessary knowledge, skills and abilities.
Certifications:
- Valid State Driver's License (Preferred)
Equal Opportunity Employer: Veterans | Disabled