Hours: Monday through Friday, 12pm - 5pmPay Rate: $18-19.50/hr. Depending on experience Qualifications
Candidate must provide exceptional customer service in person and over the telephone.
Review and research in firm’s case management system then transferring voicemails, distribute faxes and emails from the main mailboxes to the correct employees/attorneys
Answer the main door for visitors, applicants, vendors, sign for mail and packages
Stamp and sort through the incoming USPS Mail, FedEx and UPS packages
Prepare UPS package labels on request
Meter outgoing USPS mail throughout the day
Gather outgoing UPS packages in preparation for pickup each day
Maintain visual (at reception) on outgoing mail & UPS packages until picked up by appropriate parties each day
Unpack office supply orders once delivered and place in supply closets
Assist with other tasks as needed per the Facilities Manager
Knowledge, Skills, & Abilities
Excellent and professional verbal communication and client interpersonal skills
Solid computer skills and keyboarding skills
Strong organizational skills and attention to detail
Strong comprehension and problem-solving skills
High level of proven confidentiality
Self-motivated and proactive individual
Ability to deescalate situations over the phone
Numbers & Facts
Location
Williamsville, NY
Salary
$18–$19.50 Per Hour
Skills
Case Managementunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Facilities Managementunmatched
Fax Machinesunmatched
Interpersonal Skillsunmatched
Order Picking/Packingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Typingunmatched
USPS (United States Post Office)unmatched
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