Job Description Francis Howell School District Receptionist at Administration Building Purpose Statement The job of Receptionist at Administration Building is done for the purpose/s of providing a variety of receptionist duties related to the operation of the front desk at the Central Administration Building: greeting and directing visitors; responding to inquiries from staff, the public, parents, students, etc.; providing requested information and/or referral to other parties; and, when time permits, providing general clerical support. Essential Functions Answers telephone system for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages. Distributes items within the site (e.g. site and interoffice mail, special delivery and overnight mail/packages, messages, application packets, etc.) for the purpose of ensuring receipt to addressee. Greets individuals entering the building (e.g. visitors, parents, students, vendors, etc.) for the purpose of responding to inquiries and/or directing individuals to appropriate location in accordance with established building security procedures. Maintains building information (e.g. message board, use schedules, staff directories, emergency contacts, etc.) for the purpose of providing reference information. Maintains reception area materials (e.g. job applications, newsletters, event calendars, etc.) for the purpose of providing resource information to visitors. Performs general clerical functions (e.g. scheduling, copying, faxing, data entry, filing, etc.) for the purpose of supporting office operations. Processes all district volunteer applications and background checks for the purpose of ensuring the efficient and effective functioning of the work unit. Receives a variety of items (e.g. mail, special deliveries, packages, supplies, etc.) for the purpose of distributing materials to appropriate parties. Other Functions Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Job Requirements: Minimum Qualifications Knowledge, Skills and Abilities KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and understand complex, multi-step written and oral instructions. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: business telephone etiquette. SKILLS are required to perform multiple tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: preparing and maintaining accurate records; operating standard office equipment; and utilizing pertinent software applications. ABILITY is required to schedule activities and/or meetings; gather and/or collate data; and use basic, job-related Receptionist at Administration Building Page 1 of 2 equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined and similar processes; and operate equipment using defined methods. Ability is also required to work with a significant diversity of individuals and/or groups; work with a variety of data; and utilize specific, job-related equipment. Some problem solving may be required to identify issues and select action plans. Problem solving with data may require independent interpretation; and problem solving with equipment is limited. Specific ability based competencies required to satisfactorily perform the functions of the job include: maintaining confidentiality; adapting to changing priorities; working with frequent interruptions; communicating with diverse groups; and displaying tact and courtesy. Responsibility Responsibilities include: working under direct supervision using standardized routines; leading, guiding, and/or coordinating others; operating within a defined budget. Utilization of some resources from other work units may be required to perform the job's functions. There is a continual opportunity to have some impact on the organization's services. Work Environment The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 60% sitting, 15% walking, 25% standing. This job is performed in a generally clean and healthy environment. Experience: Job related experience is required. Education: High School diploma or equivalent.
Required Testing Certificates and Licenses None Specified None Specified Continuing Educ./Training Clearances None Specified None Specified FLSA Status Approval Date Pay Grade Non Exempt Revised Date Receptionist at Administration Building Page 2 of 2
| Location | St. Charles, MO |
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