Receptionist | PRN

Love meeting new people, helping others, and being the welcoming face of a community?

• Do you enjoy creating positive experiences and helping people feel informed, supported, and valued?
• Are you organized, dependable, and able to confidently manage a variety of responsibilities throughout the day?
• Do you enjoy building relationships and making meaningful connections through everyday interactions?

Frasier is seeking a friendly, professional, and service-driven PRN Receptionist to join our team. Whether greeting visitors, assisting residents, answering questions, or supporting operations behind the scenes, you'll help ensure every interaction reflects Frasier's commitment to hospitality, professionalism, and care.

WHO WE ARE

As a nonprofit 501(c)(3) Life Plan retirement community rooted in Boulder since 1960, Frasier is on a mission: to build community that inspires and celebrates life.

What makes us stand out? Our values-based culture. We foster community, cultivate curiosity, inspire excellence, and lead with respect and accountability in every interaction.

OUR INVESTMENT IN YOU

Pay Range: $19.80-$22.74 per hour based on experience and qualifications.

Schedule: PRN / As Needed. Opportunities may include weekdays, evenings, weekends, holidays, and vacation coverage based on operational needs.
Applications are reviewed as received and accepted until the position is filled.

Comprehensive Benefits That Wow

• We’ve got you covered — Frasier pays 83% of your Health, Dental & Vision premiums
• Grow your future — 401(k) with 100% match on the first 5%
• Security you can count on — Employer-paid Disability & Life Insurance
• Recharge and refresh — Generous PTO, up to 18 days/year
• Invest in yourself — Tuition reimbursement up to $5,250 annually

Perks That Make Life Better

• Stay strong for free — On-site fitness center at no cost
• Support when you need it — Free Employee Assistance Program (EAP)
• Move more, spend less — YMCA membership for just $10/month
• Commute made easy — Free EcoPass for full-time team members

Why You’ll Love Working Here

• Make an impact, daily — Support nearly 500 residents in living vibrant, connected lives.
• Be the friendly face of Frasier — Build genuine relationships with residents, families, visitors, and team members.
• Belong here — Join a collaborative, inclusive community where your work matters.
• Grow here — Develop skills in customer service, communication, and operations while making a difference every day

WHAT YOU’LL OWN

Own the Front Desk Experience

• Create exceptional first impressions for residents, families, visitors, vendors, and team members through warm, professional service.
• Serve as the community's central connection point, helping people find information, resources, and support.
• Manage incoming calls, inquiries, and requests with accuracy, professionalism, and attention to detail.
• Help maintain a welcoming, organized, and resident-centered environment every day.

Keep Community Operations Running Smoothly

• Coordinate meeting spaces, guest room reservations, and other scheduling needs to support daily operations.
• Maintain resident directories, contact information, and community resources to ensure information stays accurate and accessible.
• Enter work orders, process requests, and help connect residents and team members with the services they need.
• Support tours, events, communications, and administrative projects that contribute to a vibrant community experience.

Support Resident Services & Communication

• Assist with mail, package distribution, notices, and other communications that keep residents informed and connected.
• Build positive relationships with residents while providing responsive, solutions-focused customer service.
• Serve as a trusted resource by answering questions and proactively assisting residents, families, and visitors.
• Help ensure residents and guests consistently experience Frasier's commitment to hospitality and care

Ensure Accuracy, Safety & Accountability

• Manage cash-handling responsibilities, resident transactions, and related documentation with accuracy and integrity.
• Respond appropriately to emergencies and support established safety and security protocols.
• Protect confidential information and uphold HIPAA requirements and organizational standards.
• Demonstrate professionalism, sound judgment, and reliability in every interaction and responsibility.

WHAT YOU KNOW AND HAVE EXPERIENCED

• Minimum one year of receptionist, front desk, customer service, hospitality, or administrative experience preferred.
• Exceptional customer service skills with a passion for helping others.
• Strong verbal and written communication skills.
• Ability to manage multiple responsibilities while remaining organized and detail-oriented.
• Proficiency with Microsoft Office, Outlook, and other common office technologies.
• Comfortable working independently and making sound decisions within established guidelines.
• Experience in senior living, healthcare, hospitality, or service-focused environments preferred but not required.
• High school diploma or equivalent required.

YOU’LL BE A GREAT FIT

• Lead with warmth, professionalism, and a genuine desire to help others.
• Enjoy connecting with people from all walks of life.
• Take pride in creating positive first impressions and exceptional service experiences.
• Demonstrate strong attention to detail and follow-through.
• Remain calm, adaptable, and solutions-focused when priorities shift.
• Thrive in a mission-driven, resident-centered community.
• Value teamwork, respect, accountability, and continuous learning

WHAT WE DO

At Frasier, we create a vibrant lifestyle for seniors through a full continuum of care—independent living, assisted living, memory support, and skilled nursing. More than 300 dedicated team members help nearly 500 residents thrive with exceptional dining, wellness programs, health services, and engaging activities.

We honor our rich history while shaping the future with innovation, compassion, and a commitment to excellence.

EEOC

Frasier is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment where every employee feels valued, respected, and empowered.

To protect our residents, an annual Flu vaccine, TB test, Drug Screen and Background Check are conditions of employment. COVID vaccination is encouraged but not required.

EQUAL OPPORTUNITY EMPLOYER

EQUAL HOUSING OPPORTUNITY

DRUG FREE

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