Receptionist

Great Clips, Inc.

Rochester Hills, MI

JOB DETAILS
SKILLS
Cosmetology, Customer Support/Service, Customer Training, Laundry, Resolve Customer Issues, Retail, Sanitation, Telephone Skills, Time Tracking, Training/Teaching, Transaction Processing/Management
LOCATION
Rochester Hills, MI
POSTED
30+ days ago

Great Clips relies on a team approach to ensure a great experience beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure the customer will return to the salon again and again.

Receptionists are so important and we are looking for someone that enjoys helping others. This position is part time, approximately 15 hours per week. The shifts are some Saturdays, most Sundays, and some weekday evenings.

Duties include: • Greeting customers • Sweeping • Answering phones • Checking in customers • Laundry • Helping stylists

Cosmetology Students This is a great opportunity to work in a salon with awesome stylists and learn from the best.

What are salon owners looking for in a great Receptionist?

Warmly greet customers Communicate and educate the customer on Great Clips processes Online Check-in and the Wait Time Monitor Process transactions and issue receipts General knowledge of retail products and the ability to make recommendations Manage the flow of customers between check in and the service Maintain cleanliness and sanitation of the front desk and lobby area Manage answering phone Inform customers about services Update customer records with contact information Assist stylists in maintaining salon cleanliness and sanitation

Commitment to work a flexible schedule including peak times Dedication to great customer service Ability to work in a fast-paced environment Ability to efficiently and effectively resolve customer issues

Sounds good right? Then the salon owner wants to hear from you. Do what you love doing with a great brand. Join a Great Clips salon team today.

About the Company

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Great Clips, Inc.