Administrative Skills, Calendar Management, Communication Skills, Community Support, Customer Support/Service, Employee Benefits, High School Diploma, Marketing, Microsoft Office, Onboarding, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Sales, Team Player, Telephone Skills, Writing Skills
Overview:
We create communities where employees thrive in their work, helping our residents thrive in their homes.
Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:
- Paid holidays and PTO
- Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
- Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
- Benefits package also includes Health, Dental, Vision, and Life Insurance
- Retirement Savings Plan / 401(k) employer match
- Tuition reimbursement (U.S Based Communities)
*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location
As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!
Qualifications:
- High School diploma or GED
- Previous experience providing office support preferred
- Thorough knowledge of Microsoft Office Suite and ability to quickly learn other programs
- Proven customer service skills
- Effective communication skills, both written and verbal
- Self-starter, team player, not afraid to jump in and assist where needed.
Responsibilities:
In the role of Receptionist, you will be responsible to provide office support for the Community.
- Resident Relations –answer questions, complete onboarding tasks, solve problems and provide solutions that are beneficial for both resident and community.
- Aid residents, family members and/or vendors with questions/concerns and direct them to the appropriate person/place in the community.
- Answer incoming calls and greet walk in traffic in a polite professional manner
- Assist potential residentsby completing initial discovery, answering general questions and scheduling appointments for follow up with the sales leader; making sure to direct/pass messages to the appropriate party.
- Complete discovery sales calls as needed and schedule appointments for the sales leader.
- Provide back up support and assistance to the Enrichment Coordinator as needed.
- Suggest and drive resident, visitor and guest participation in completing the survey questionnaire.
- General Community Paperwork –responsible for mail, marketing packets, menus, print schedules, thank you cards, mass market emails, etc.
- Keep staff and resident records current
- May perform other duties as needed and/or assigned.
Salary Range:
The wage range for this position is $11.57/hr - $13.88/hr, dependent on prior work history and experienceH
Holiday by Atria - Springlake