Receptionist & Staffing Assistant | Full-Time

Position: Receptionist & Staffing Assistant

Department: GlenFields; Long Term Care

Location: Glencoe, MN

Remote Work: No

Position Type: Full-Time

Hours Per 2-week Pay Period: 64

Shift: Days

Schedule: Monday-Friday; 9:00am-3:30pm

Weekend Rotation: N/A

Holiday Rotation: N/A

Glencoe Regional Health (GRH) fosters a culture that cares. Our mission is to improve every life by offering high-quality, safe, and accessible healthcare. We stive to be both the provider of choice and the employer of choice. Our family of care includes a critical access hospital, skilled nursing facility, independent senior apartment complex, and three primary care clinics.

We see every day that engaged employees provide the best care. Our people set us apart, and we recognize our employees through gratitude programs and events throughout the year. Like our staff, our engagement scores go above and beyond, scoring higher than the national average for healthcare employers. We provide compassionate care for all by hiring people who align with our values. At GRH, we care for you like family.

Position Summary:

The GlenFields Receptionist and Staffing Assistant serves as a primary point of contact for residents, families, visitors, vendors, and staff while providing administrative and staffing support to ensure efficient facility operations. This position is responsible for maintaining a welcoming environment, managing incoming communications, coordinating employee schedules, assisting with staffing coverage, and supporting the Nursing Administration team.

This role will also provide back-up coverage for the GlenFields Coordinator, assisting with resident appointment scheduling and transportation needs.

Education and Experience:

• High school diploma or GED required.
• Previous experience as a receptionist, administrative assistant, staffing coordinator, scheduler, or in a related administrative role.
• Experience working in healthcare, long-term care, or senior living environment.

Required Skills and Abilities:

• Proficiency in Microsoft Office (Word, Excel, Outlook) preferred.
• Strong organizational, time management and multitasking skills.
• Excellent customer service and interpersonal communication.
• Ability to work effectively in a fast-paced environment and manage competing priorities.
• Strong problem-solving and decision-making skills.
• Experience with electronic health record (EHR) systems, preferably PointClickCare.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Maintain a positive, professional, and resident-centered approach in all interactions.
• Supports GRH mission, vision and CARES values.

Compensation and Benefits:

Compensation decisions are made based off of several factors including relevant work experience, education, certification and licensure as well as internal equity. It is not typical for an individual to be hired at the top of their hourly range.

Wages are just one part of our employee compensation package. To review our Employee Benefits, visit Employee Benefits | Glencoe Regional Health

Glencoe Regional Health is an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to any protected characteristics under applicable law.