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Receptionist - State Farm Agent Team Member

Miriam Keller - State Farm Agent

Alcoa, TN

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JOB DETAILS
SKILLS
Administrative Skills, Coaching, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Licensing, Microsoft Office, Multilingual, Multitasking, Organizational Skills, Reimbursement, Safety/Work Safety, Sales, Schedule Development, Spanish Language, Team Building, Team Player, Track Customer Issues, Training/Teaching
LOCATION
Alcoa, TN
POSTED
30+ days ago
Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency opened in 2021 and is a close-knit team of four who work together to create a positive, supportive environment. Before becoming an agent, I spent 12 years as a State Farm team member, which gave me valuable experience and a clear vision for the kind of office culture I wanted to build.

Family is very important to me. I’m married with two daughters and three dogs, and I love spending time with them whenever I can. Outside of work, I also enjoy traveling and going to concerts.

We believe in celebrating our successes together. Our team enjoys bonuses throughout the year, as well as group dinners to recognize accomplishments. We also focus on maintaining a healthy work-life balance and provide licensing reimbursement to support your growth.

Our culture is built around positivity, teamwork, and encouragement. We’re a close-knit group that works toward shared goals and celebrates each other’s wins. I take pride in coaching and supporting my team, and I’m looking for someone who is motivated, positive, and ready to grow alongside us. If you’re looking for a supportive environment where teamwork and encouragement are part of the daily routine, this could be a great fit for you.

ROLE DESCRIPTION:
Miriam Keller - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
  • Bilingual Spanish preferred.

About the Company

M

Miriam Keller - State Farm Agent

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