Administrative Skills, Computer Skills, Customer Experience, Customer Relationship Management (CRM) Systems, Customer Support/Service, Dental Insurance, Detail Oriented, Health Insurance, Insurance, Interpersonal Skills, Licensing, Microsoft Office, Multitasking, Organizational Skills, Reimbursement, Sales, Schedule Development, Track Customer Issues, Training Program, Training/Teaching, Vision Plan
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
ABOUT OUR AGENCY:
Our agency opened in March 2021 and has grown into a strong team of 8-10, focused on performance, growth, and delivering a great customer experience. I’ve been in the insurance industry since 2016, bringing a solid foundation and a passion for helping others succeed.
I'm actively involved in the community through my church, where I serve as a musician, and through volunteering with Big Brothers Big Sisters.
For our team, we offer health, dental, and vision insurance, a 401(k), discounted gym membership, licensing assistance, access to world-class training programs, and a highly competitive commission and incentive structure.
Our office culture is friendly, competitive, and accountability-driven. We set high expectations while providing the tools and training needed to succeed. We’re looking for someone who is motivated, coachable, and ready to grow in a high-performance environment with strong support and development opportunities.
ROLE DESCRIPTION:
Daniel Borden - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
D
Daniel Borden - State Farm Agent