Administrative Skills, Community Support, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Reimbursement, Sales, Schedule Development, Team Player, Track Customer Issues, Training/Teaching
- License reimbursement
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2018 and is home to a motivated, five-person team that thrives in a fast-paced, family-friendly environment. Before becoming an agent, I worked as a State Farm team member beginning in 2005 and previously as a corporate flight attendant — both roles that strengthened my attention to detail, professionalism, and service mindset.
I’m married and have a black lab, Burt Reynolds, who keeps things fun outside of work. Our office is deeply involved in the community and supports a variety of charitable efforts throughout the year. Giving back is an important part of who we are.
Team members enjoy great perks, including paid time off, birthdays and holidays off, a stipend for health insurance, and licensing reimbursement. We also offer on-the-job training, frequent bonuses, and regular team lunches to keep morale high and celebrate success.
Our office culture is energetic, professional, and built on teamwork. We’re a close-knit group that values a polished, confident appearance and a positive attitude. The ideal team member is personable, hardworking, and thrives in a busy environment where everyone supports one another. If you take pride in how you show up — both in your work and in your presentation — you’ll feel right at home here.
ROLE DESCRIPTION:
Heather Woodson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
H
Heather Woodson - State Farm Agent