ABOUT OUR AGENCY:Looking for a career in a supportive and engaging environment? Our agency is a place where teamwork and growth go hand in hand. We serve a diverse community, including Spanish and French-speaking clients, and are passionate about providing exceptional service.
Our office is more than just a workplace—we’re a team that enjoys getting together for breakfast or lunch at least once a month. With two agent aspirants on board, we actively support those looking to grow within the company, offering mentorship and career development opportunities.
If you're looking for a team-oriented atmosphere where you can build a future with State Farm, we’d love to connect with you!
ROLE DESCRIPTION:Tom Pelham- State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist- State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Tom Pelham- State Farm Agent may be the right fit for you! If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Tom Pelham- State Farm Agent!
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Ann Arbor.
- Our office is open M-F 9-5.
- I have been a State Farm agent since 2012.
- I am a proud graduate of University of Toledo.
- We currently have 5 team members at our agency.
- We have 55 years of combined insurance experience in our office.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, National Quality Award, and Bronze Tablet
Apply now and let us put you on the path to success.