Receptionist - State Farm Agent Team Member

Dan Walker - State Farm Agent

Austin, TX

JOB DETAILS
SKILLS
Administrative Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Entrepreneurship, Finance, Fishing, Health Insurance, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Reimbursement, Sales, Schedule Development, Team Player, Track Customer Issues, Training/Teaching
LOCATION
Austin, TX
POSTED
25 days ago
Benefits:
  • License Reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency has been proudly serving the community since 2016, built on a foundation of teamwork, trust, and genuine care for both our customers and our team members. Before opening the agency, I worked as an entrepreneur, and my inspiration to join State Farm came from my uncle, who was also an agent.

I’m a proud Texas native and graduate of Texas State University, where I earned my bachelor’s degree in finance. My wife, who has been an integral part of our agency for eight years, works alongside me, making this truly a family-run business. Outside the office, I love spending time outdoors—whether that’s fishing, kayaking, or tending to our small farm filled with chickens, goats, and cows.

We take pride in maintaining a positive, flexible, and family-oriented work environment. Our agency offers health benefits, a 401k, and flexibility with time off. We also like to celebrate our successes — when the team meets goals, we enjoy “Party Fridays,” closing at noon to reward everyone’s hard work.

Our culture is centered around growth, encouragement, and support. We’re a tight-knit team that looks out for one another both personally and professionally. I’m passionate about helping my team members grow in every aspect of their lives — not just in their careers, but in the pursuit of their goals and happiness. If you’re someone who values teamwork, accountability, and making a difference, you’ll fit right in here.

ROLE DESCRIPTION:
Dan Walker - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

About the Company

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Dan Walker - State Farm Agent