Receptionist - State Farm Agent Team Member

Scott Queen - State Farm Agent
  • Batavia, IL
  • Full-time
30+ days ago

Job Description

Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Health insurance

ABOUT OUR AGENCY:
I opened my agency in 1997 and bring over 35 years of insurance experience to the table. Over the years, I’ve built an office focused on stability, relationships, and creating a workplace where people can build long-term careers.


I’ve been married for 29 years and have three kids. Outside of the office, I enjoy hiking, fishing, traveling, and spending time outdoors. We even have a pet-friendly office, which adds to the welcoming and comfortable atmosphere we’ve created.


We offer a Simple IRA, health benefits, licensing reimbursement, and a strong commitment to work-life balance. I believe people perform their best when they feel supported both professionally and personally.


Our culture is built around maintaining a great workplace environment—positive, respectful, and team-oriented. We’re looking for driven, upbeat individuals who bring energy and a strong work ethic. If you’re motivated and want to grow in a stable, supportive office, this could be a great fit for you.


ROLE DESCRIPTION:
Scott Queen - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationBatavia, IL
Job TypeFull-time
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Skills

  • Administrative Skillsunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Fishingunmatched
  • Health Insuranceunmatched
  • Health Planunmatched
  • Healthcare Reimbursementunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Licensingunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Reimbursementunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Team Playerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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