Receptionist - State Farm Agent Team Member

Kelly Elkins - State Farm Agent
  • Baton Rouge, LA
  • Full-time
30+ days ago

Job Description

Benefits:
  • Simple IRA
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency opened in 2000 and is a strong, experienced team of six. I bring a well-rounded background, having worked both for State Farm agents and in corporate, and I’m proud to be a third-generation State Farm agent.

Outside of the office, I’m a big sports fan, especially of the LSU Tigers, and have been a lifelong tennis player.

For our team, we offer PTO with opportunities to earn additional time off through performance incentives, monthly bonus opportunities, a Simple IRA, health benefits, licensing paid up front, and a strong focus on work-life balance.

Our office culture is organized, team-oriented, and supportive. We’re looking for someone who is reliable, tech-savvy, and detail-oriented, with a great personality and strong attendance. The ideal candidate is a team player who takes pride in their work and contributes to a positive, high-functioning environment.

ROLE DESCRIPTION:
Kelly Elkins - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationBaton Rouge, LA
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Health Insuranceunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Licensingunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Team Playerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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