Administrative Skills, Aviation Industry, Computer Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Licensing, Microsoft Office, Multilingual, Multitasking, Organizational Skills, Reimbursement, Sales, Schedule Development, Spanish Language, Track Customer Issues, Training/Teaching, Willing to Travel
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2006 and we currently have a close-knit team of three. Before stepping into agency ownership, I attended aviation school in Daytona Beach and built my career in the aviation industry with an international airline. One of the most exciting parts of that role was traveling to help launch new airline locations — an experience that taught me how to lead, adapt quickly, and stay focused on people and service no matter the environment.
Giving back and staying connected to the community is important to us. We’re actively involved in different Hispanic and African community events, helping educate people on how insurance works and why having the right protection matters.
For our team, we offer work-life balance, licensing reimbursement, and bonus opportunities — including an additional 3% on monthly bonuses. Our office culture is respectful, customer-focused, and built on trust. I’m not a micromanager, and I believe in rewarding people when they show up, prove themselves, and take pride in their work.
We’re looking for someone dedicated and punctual who genuinely enjoys helping others and treating customers with care. If you value a supportive environment where your work is noticed and your growth is encouraged, we’d love to connect.
ROLE DESCRIPTION:
Lateef Kirsten - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
- Bilingual Spanish preferred.
Please do not call or visit the office to inquire about your application status. We will reach out directly to candidates selected for the next steps in the hiring process.
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Lateef Kirsten - State Farm Agent