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Receptionist - State Farm Agent Team Member

Bill Oswald - State Farm Agent

Belvidere, IL

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JOB DETAILS
SKILLS
Administrative Skills, Automotive Industry, Automotive Management, Automotive Repair and Maintenance, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Interpersonal Skills, Leadership, Microsoft Office, Multilingual, Multitasking, Organizational Skills, Reimbursement, Sales, Schedule Development, Spanish Language, Team Player, Track Customer Issues, Training/Teaching
LOCATION
Belvidere, IL
POSTED
30+ days ago
Benefits:
  • License Reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in January 2021 with a focus on building a strong, growth-oriented team. Before becoming a State Farm agent, I spent 30 years in the automotive industry managing service departments. My dad was a State Farm agent for 25 years, and I eventually decided to follow in his footsteps and bring my leadership experience into this business.


Outside of the office, I enjoy cars, motorcycling, boating, and golfing. I also stay involved in the community through local events and activities.


For our team, we offer PTO, a 401(k), life insurance, and a strong focus on work-life balance. We also keep things engaging with team competitions and regular team lunches.


Our office culture is fun, competitive, and team-oriented. I’m looking for someone who is motivated, positive, and enjoys being part of a team that works hard, supports each other, and celebrates wins together.


ROLE DESCRIPTION:
Bill Oswald - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
  • Bilingual Spanish preferred.

About the Company

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Bill Oswald - State Farm Agent

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