Administrative Skills, Claims Processing, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Health Insurance, Health Plan, Insurance, Interpersonal Skills, Microsoft Office, Multilingual, Multitasking, Organizational Skills, Sales, Schedule Development, Spanish Language, Team Player, Track Customer Issues, Training/Teaching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 1999 after spending eight years as a State Farm Claims Adjuster, a role that gave me a deep understanding of insurance, customer service, and what it truly takes to guide people through life’s unexpected moments. Today, our team includes six full-time members, and together we’ve created a positive, energetic environment where teamwork and drive go hand-in-hand. I’m a graduate of the University of Colorado Denver, a long-time foster for the Humane Society, and an avid skier who loves the outdoors and everything about the Colorado lifestyle.
We offer three weeks of PTO for full-time employees, Breakfast Fridays, quarterly team events, a Simple IRA, and health benefits — all designed to create a balanced and enjoyable workplace. Our culture is truly work-hard, play-hard, with a focus on positivity, collaboration, and keeping the energy high. We’re looking for someone who is friendly, motivated and reliable. Someone who’s hungry, coachable, and eager to grow into a long-term career — not just a job.
If you thrive in a driven, upbeat environment and love the idea of building something meaningful with a tight-knit team, this could be the perfect place for you.
ROLE DESCRIPTION:
Pamela Buckland - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
- Bilingual Spanish preferred.
P
Pamela Buckland - State Farm Agent