Benefits:- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 1999 and currently lead a team of four. I've been with State Farm since 1987, holding roles in Underwriting, Public Affairs, and Fire Claims before becoming an agent. I graduated from the University of Illinois and am proud to have raised my family while building a career centered on serving others.
Giving back to the community has always been important to me. I serve as a Board Member of the Black Alumni Association and as an Original 40 Board Member of Black Wall Street Woodlawn. I believe strong communities are built through service, leadership, and meaningful relationships.
Our agency offers a flexible work environment, health benefits, a Simple IRA, professional development opportunities, and supportive leadership focused on helping team members grow and succeed.
My philosophy is simple: treat people the way you want to be treated. I'm looking for confident, customer-focused individuals who have a smile in their voice and genuinely enjoy helping others. Bilingual candidates are preferred but not required. If you're looking for a supportive team where great customer service is the priority, we'd love to meet you.
ROLE DESCRIPTION:
Cater Minnis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
- Bilingual Spanish preferred.