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Receptionist - State Farm Agent Team Member

Michael Burton - State Farm Agent

Chicago, IL

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JOB DETAILS
SKILLS
Administrative Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Dental Insurance, Detail Oriented, Health Insurance, Health Plan, Insurance, Insurance Sales, Interpersonal Skills, Licensing, Microsoft Office, Multilingual, Multitasking, Organizational Skills, Polish Language, Sales, Schedule Development, Team Lead/Manager, Team Player, Track Customer Issues, Training/Teaching, Vision Plan
LOCATION
Chicago, IL
POSTED
23 days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Dental insurance
  • Vision insurance

ABOUT OUR AGENCY:
I opened my agency in 2011 and currently lead a team of 11 team members. Before becoming a State Farm agent, I worked as a sales manager for another insurance company, but I missed the agency environment and the ability to build something meaningful with a team—so I made the move to State Farm and never looked back.

I attended DePaul University and am a proud dad to two daughters. Outside of work, I enjoy exploring the city, trying great restaurants, and spending quality time with my kids. That balance between professional drive and personal life is something I value deeply and bring into the office every day.

For our team, we offer Free Lunch Fridays, free parking (a big perk in Chicago), a Simple IRA, health benefits, paid licensing, and a strong focus on work-life balance. Our culture is supportive, positive, and team-oriented, and the most important quality I look for in a team member is a great attitude. If you come to work motivated, positive, and ready to learn, you’ll fit right in here.

ROLE DESCRIPTION:
Michael Burton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
  • Bilingual Spanish or Polish highly preferred.

About the Company

M

Michael Burton - State Farm Agent

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