Administrative Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Service Operations, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Licensing, Microsoft Office, Multitasking, Organizational Skills, Reimbursement, Sales, Schedule Development, Track Customer Issues, Training/Teaching
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in October 2023 and is a growing team with exciting opportunities ahead. Before becoming a State Farm agent, I spent seven years as a team member, building a strong foundation in customer service and operations.
I’m a Clemson University graduate, a longtime resident of the Upstate, and have been married for 13 years with two sons and two dogs. My family and I enjoy camping and spending time outdoors.
For our team, we offer a 401(k), reimbursement for licensing costs, professional development, team-building events, and a strong focus on work-life balance.
Our office culture is relaxed, supportive, and team-oriented. We’re looking for someone with integrity and a self-starter mindset - someone who enjoys helping others and wants to make a positive impact in the community while growing their career.
ROLE DESCRIPTION:
Michael Strawhorn - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
M
Michael Strawhorn - State Farm Agent