Receptionist - State Farm Agent Team Member

Michael Strawhorn - State Farm Agent
  • Duncan, SC
  • Full-time
22 days ago

Job Description

Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency opened in October 2023 and is a growing team with exciting opportunities ahead. Before becoming a State Farm agent, I spent seven years as a team member, building a strong foundation in customer service and operations.

I’m a Clemson University graduate, a longtime resident of the Upstate, and have been married for 13 years with two sons and two dogs. My family and I enjoy camping and spending time outdoors.

For our team, we offer a 401(k), reimbursement for licensing costs, professional development, team-building events, and a strong focus on work-life balance.

Our office culture is relaxed, supportive, and team-oriented. We’re looking for someone with integrity and a self-starter mindset - someone who enjoys helping others and wants to make a positive impact in the community while growing their career.

ROLE DESCRIPTION:
Michael Strawhorn - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationDuncan, SC
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Service Operationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Licensingunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Reimbursementunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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