Benefits:- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:I opened my agency in 2024 and currently lead a team of four. Before becoming an agent, I worked as a State Farm team member. Outside of work, I'm a professional musician who studied music in college, and I also enjoy painting, especially watercolor. Creativity and building relationships are a big part of who I am.
Our agency is passionate about serving the community. We partner with local churches, community organizations, small businesses, and the police department to build lasting relationships and make a positive impact.
Our agency offers a flexible work schedule, PTO, a Simple IRA, ongoing training and coaching, professional development, and opportunities for career growth and advancement. We believe in helping our team members succeed both personally and professionally.
Our culture is supportive, customer-focused, and built on teamwork. I'm looking for someone who is proactive, outgoing, detail-oriented, and compassionate. Strong communication skills are essential, and bilingual candidates (especially those who speak Spanish, Polish, or Ukrainian), are highly encouraged to apply.
ROLE DESCRIPTION:
Domenico Polo - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.