Administrative Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Healthcare Reimbursement, Insurance, Interpersonal Skills, Licensing, Microsoft Office, Multitasking, Organizational Skills, Reimbursement, Sales, Schedule Development, Sports, Team Lead/Manager, Track Customer Issues, Training/Teaching
Benefits:
- Health stipend
- License reimbursement
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2017 and currently lead a team of six. Before becoming an agent, I spent three years working for another State Farm agent, which gave me a strong understanding of the business and what it takes to build a successful office. Outside of work, I enjoy playing golf and spending weekends watching sports. I’m also a parent to two kids, ages 8 and 6, so maintaining balance between work and family is something I truly value.
For our team, we offer a 401k with a 3% match, a monthly health stipend, licensing reimbursement after six months, and a strong focus on work-life balance. We also enjoy team lunches once a month as a way to connect and celebrate wins together.
Our office culture is goal-driven and performance-focused. We’re looking for sales-minded individuals who are motivated, competitive, and eager to grow in a role where effort and results are rewarded. This is a great environment for someone who enjoys selling, building relationships, and being part of a team that’s committed to success.
ROLE DESCRIPTION:
Kevin Kelly - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Kevin Kelly - State Farm Agent