Benefits:- Hourly pay plus commission/bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:I’ve been part of the State Farm family since 1995 and opened my agency in 2007. As a graduate of Towson Universityand a lifelong Maryland resident, I take great pride in serving the community I call home. Helping local families protect what matters most and preparing them for the unexpected is something I genuinely enjoy and find incredibly rewarding.
Our agency is built on relationships, trust, and a commitment to doing what’s right for our customers. We strive to create a welcoming environment where team members can grow professionally while making a positive impact in the lives of the people we serve.
We offer a 401(k), health benefits, and a strong focus on work-life balance because we believe supporting our team is just as important as supporting our customers. We’re looking for individuals who are motivated, customer-focused, and eager to build meaningful relationships while growing their careers in a supportive and rewarding environment.
ROLE DESCRIPTION:
Danielle Leonard - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
- Bilingual Spanish preferred.