Administrative Skills, Communication Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Licensing, Microsoft Office, Multitasking, Organizational Skills, People Management, Physiology, Political Science, Sales, Schedule Development, Team Player, Track Customer Issues, Training/Teaching
- Licensing assistance
- Supplemental health / dental
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I’ve been a State Farm agent for 16 years and lead a strong, team-oriented office with six full-time and two part-time team members. Our focus is on building meaningful relationships with the families we serve and providing guidance to help them find the right protection for their needs.
I attended West Texas A&M, earning my undergraduate degree in Political Science and completing graduate work in Physiology. I’m a parent of two and a proud owner of five rescue dogs. I stay actively involved in the community as a victim advocate with the local sheriff’s department and also volunteer with animal rescue organizations.
For our team, we offer a 401(k) with match, supplemental health and dental benefits, paid vacation time, end-of-year goal bonuses, licensing support, and education assistance to help you grow in your career.
Our office culture is team-driven, supportive, and focused on shared success. We’re looking for someone who is adaptable, motivated, and communicates clearly - someone who has a strong desire to learn, grow, and contribute to the success of the entire team.
ROLE DESCRIPTION:
Laura Leier - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Laura Leier - State Farm Agent