Administrative Skills, Analysis Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Field Marketing, High School Diploma, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Team Player, Track Customer Issues, Training/Teaching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I launched our agency in December 2016, building on years of experience with State Farm as a team member, Agency Field Specialist, and Marketing Analyst. With over a decade in the insurance industry, I’ve cultivated a team of four full-time professionals who are dedicated to making a difference for our customers and community.
We believe in rewarding hard work and fostering a supportive, engaging work environment. Our team members enjoy three weeks of paid time off annually, plus opportunities to earn additional rewards like lunches, dinners, and gift cards through in-office promotions.
As a lifelong Livingston County resident and active community leader, I’m deeply invested in the people we serve. I’m a proud graduate of Brighton High School and Central Michigan University. My commitment extends beyond the office as a football coach at Brighton High School for 25 years and coach of the Girls Flag Football Team. I also serve on the Howell Area Chamber of Commerce Board of Directors and the Executive Board for Work Skills Foundation.
Our office culture is built on a “people-first” philosophy, where community impact and personal growth are top priorities. We treat our team like family, celebrate successes together, and focus on creating a positive and collaborative work environment. Joining our team means becoming part of a supportive group that values hard work, teamwork, and making a meaningful difference.
ROLE DESCRIPTION:
Brandon Krugh - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Brandon Krugh - State Farm Agent