Benefits:- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency has been serving the community for over 32 years and has grown into a strong team of 10. We’ve built a reputation on consistency, service, and long-term relationships with the customers we support.
We stay actively involved in the community through the Chamber of Commerce, Lions Club, local education foundations, and by supporting youth programs and schools.
For our team, we offer a Simple IRA, health benefits, team trips, and a strong focus on work-life balance.
Our office culture is supportive, team-oriented, and community-focused. We’re looking for someone who is dependable, motivated, and enjoys helping others - someone who wants to grow as part of a team that values both service and success.
ROLE DESCRIPTION:
Jay Jackson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.