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Receptionist - State Farm Agent Team Member

David Arce - State Farm Agent

Madison Heights, MI

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JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Certified Public Accountant (CPA), Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Driver's License, Health Insurance, Health Plan, Healthcare Reimbursement, Insurance, Interpersonal Skills, Licensing, Microsoft Office, Multitasking, Organizational Skills, Public Accounting, Reimbursement, Sales, Schedule Development, Secondary School, Team Player, Track Customer Issues, Training/Teaching
LOCATION
Madison Heights, MI
POSTED
30+ days ago
Benefits:
  • License Reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our legacy agency first opened in July 1994, and in August 2016 we expanded with a second office. Today, we have a seasoned team of nine at our original location and six at our second — together bringing nearly 150 years of combined State Farm experience. Before becoming an agent, I spent five years in public accounting as a CPA, and that background still shapes the analytical, service-focused approach we bring to our customers. 

I attended the University of Detroit and served as President of the PKT fraternity Alumni Association for a decade. I’m married with five grown children, and supporting young people has always been meaningful to me. Each year, I present the dangers of distracted driving to newly licensed drivers at Royal Oak Shrine High School, a community outreach effort I feel strongly about.


We offer a 401k with match, health benefits, licensing reimbursement, and plenty of flexibility to support a healthy balance between work and life. We're looking for relational, friendly and sharp candidates — team members who enjoy working collaboratively and bringing their best each day. 

For someone who wants to learn from an experienced group and contribute to a long-established, well-respected agency, this is an exceptional place to grow your career.


ROLE DESCRIPTION:
David Arce - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

About the Company

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David Arce - State Farm Agent

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