Receptionist - State Farm Agent Team Member

Kit Okazaki - State Farm Agent
  • Makawao, HI
  • Full-time
30+ days ago

Job Description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2010 after working in investment planning and financial services, bringing a strong background in financial guidance and long-term strategy into agency ownership. Our team has grown to 11 members, and we’re proud to be one of the top-producing agencies in the state.

Outside of the office, I’m a well-known musician on the island and stay deeply involved in the community — coaching youth basketball, serving on the local school board, participating with the food bank, adopting a highway, and sponsoring school events. Giving back is part of who we are, and it’s something our entire team takes pride in.

We offer group life insurance, a Simple IRA, health benefits, and flexibility to support our team. Our culture is built on working hard, having a lot of fun, and genuinely taking care of others. We’re looking for someone with integrity, a competitive spirit, and a true commitment to serving people — someone who wants to grow with us and help push the agency toward becoming the number one office in the state.

ROLE DESCRIPTION:
Kit Okazaki - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationMakawao, HI
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Basketballunmatched
  • Coachingunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Financial Servicesunmatched
  • Fundingunmatched
  • Health Insuranceunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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