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Receptionist - State Farm Agent Team Member

Ian Davy - State Farm Agent

Maplewood, MN

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JOB DETAILS
SKILLS
Administrative Skills, Baseball, Basketball, Coaching, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Service Operations, Customer Support/Service, Detail Oriented, Exceeded Sales Goal, Football, Health Insurance, Insurance, Interpersonal Skills, Leadership, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Soccer, Track Customer Issues, Training/Teaching
LOCATION
Maplewood, MN
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2013 after beginning my career with State Farm as a team member, which gave me a strong foundation in customer service and agency operations. I graduated from Hamline University, where I played college soccer, and today I’m a parent of three who stays busy coaching baseball, basketball, and football for my kids’ teams. When I’m not at work or on the sidelines, I enjoy getting out on the golf course whenever the weather allows. Staying involved in my children’s school and our community, including Nativity of Our Lord, is an important part of my life and leadership approach.


Our agency is built on a culture of care, accountability, and growth. I invest heavily in my team to help each person meet and exceed their goals, and we’re deeply committed to shared success. We lean on our core values every day to guide our decisions and how we serve our customers: Commitment to Excellence, Honesty and Integrity, and Customer Service Above All Else. 

We offer time off, a Simple IRA with a 3% match, and life and disability insurance. We’re looking for someone who aligns with our values, cares about team success, brings a competitive mindset, and is coachable - someone who’s ready to grow in a supportive, high-standard environment.


ROLE DESCRIPTION:
Ian Davy - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

About the Company

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Ian Davy - State Farm Agent

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