Administrative Skills, Computer Skills, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Microsoft Office, Multilingual, Multitasking, Organizational Skills, Sales Prospecting, Schedule Development, Track Customer Issues
- Free food & snacks
- Opportunity for advancement
- Paid time off
ROLE DESCRIPTION:
State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Front Desk Receptionist.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers.
- Provide excellent customer service and follow up on customer's needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Approachable, Comfortable with engaging in conversations with new and current clients.
- Basic computer skills, including Microsoft Office, Email and answering multi- line phones.
- Ability to take payments, give the correct change and record transactions
- Bilingual (preferred but not required)
T
Timothy Tinaza - State Farm Agent