Administrative Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Establish Priorities, Health Insurance, Insurance, Interpersonal Skills, Leadership, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Sociology, Sports, Track Customer Issues, Training/Teaching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
I’ve been proudly leading our agency since July 2021, though my journey with State Farm began years earlier as a team member. That experience provided me with the knowledge and skills to build a strong foundation for our close-knit team of six, including myself. Collaboration and mutual support are at the heart of everything we do.
I offer my team several benefits, including license reimbursement, a health insurance stipend, flexible work schedules, and personalized mentorship for those aspiring to become agents themselves. My background in sociology, which I studied at Northern Illinois University, has shaped my leadership style and my commitment to fostering meaningful relationships within the team and with our customers.
Outside of work, I enjoy playing guitar and rooting for my favorite Chicago sports teams. If you’re looking for a supportive environment where your growth is prioritized and your contributions truly matter, I’d love for you to join our team!
ROLE DESCRIPTION:
Christian Moore - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Christian Moore - State Farm Agent