Receptionist - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

I’ve been proudly leading our agency since July 2021, though my journey with State Farm began years earlier as a team member. That experience provided me with the knowledge and skills to build a strong foundation for our close-knit team of six, including myself. Collaboration and mutual support are at the heart of everything we do.


I offer my team several benefits, including license reimbursement, a health insurance stipend, flexible work schedules, and personalized mentorship for those aspiring to become agents themselves. My background in sociology, which I studied at Northern Illinois University, has shaped my leadership style and my commitment to fostering meaningful relationships within the team and with our customers.


Outside of work, I enjoy playing guitar and rooting for my favorite Chicago sports teams. If you’re looking for a supportive environment where your growth is prioritized and your contributions truly matter, I’d love for you to join our team!


 
ROLE DESCRIPTION:
Christian Moore - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
 
 Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. 
 
RESPONSIBILITIES: 

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS: 

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.