Receptionist - State Farm Agent Team Member

Casandra Nawrocki - State Farm Agent

Mount Prospect, IL

JOB DETAILS
SKILLS
Administrative Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Gymnastics, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Reimbursement, Sales, Schedule Development, Soccer, Track Customer Issues, Training/Teaching
LOCATION
Mount Prospect, IL
POSTED
30+ days ago
Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2026 after previously working for State Farm, and today we’re a growing team of two with big plans ahead. I’m a mom with kids involved in gymnastics and soccer, and being able to balance work and family life is something I value deeply, both for myself and for my team.

Our office culture is centered around growth, trust, and putting customers first. We believe in a family-first mindset, flexible schedules, and a professional environment where people support one another and still have fun along the way. I’m looking for someone who is growth-oriented, positive, resilient, and coachable—someone who wants to learn, improve, and be part of a supportive team.

For our team, we offer staff luncheons, paid time off, quarterly bonuses, licensing reimbursement, and a strong focus on work-life balance. If you’re looking for a place where you can grow, feel supported, and build a career with a team that truly cares, this could be a great fit for you.

ROLE DESCRIPTION:
Casandra Nawrocki - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

About the Company

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Casandra Nawrocki - State Farm Agent