Benefits:- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2010 and has grown into a high-performing team of 19 across two offices. We’ve built a strong reputation by focusing on both results and relationships, creating an environment where team members can thrive and grow.
I’m a graduate of Pacific Lutheran University, married with three children and two grandchildren. Family and community are incredibly important to me, and that carries into how I lead and support our team. We are deeply involved in the community and proudly support a variety of local organizations. Giving back and making an impact is a core part of who we are as an agency.
For our team, we offer unlimited income potential, a strong focus on professional and personal development, additional PTO when goals are met, opportunities for advancement, team trips, individual travel bonuses, regular team-building events, a Simple IRA, health benefits, and reimbursement for licensing costs.
Our culture is “work hard, play hard,” built around a team of driven, supportive individuals who enjoy winning together. Our mission goes beyond selling insurance—we’re here to help protect families and make a meaningful difference. We’re looking for passionate, integrity-driven individuals with courage who want to grow, be challenged, and be part of something bigger. If you’re ready for a role that is both demanding and rewarding, this could be the right fit for you.
ROLE DESCRIPTION:
Melanie Bakala - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.