Receptionist - State Farm Agent Team Member

Walter Jones - State Farm Agent
  • Parkville, MD
  • Full-time
30+ days ago

Job Description

Benefits:
  • License Reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency opened in 2022 and has quickly grown into a strong team of eight. I bring over 30 years of experience with State Farm, including roles as an agent, sales leader, and in operations, which has helped shape a well-rounded and growth-focused approach to leading the team.


I’m a graduate of Hampton University with a degree in Business Management and a proud parent of two high school sons. I stay actively involved in their sports and value the importance of teamwork both at home and in the office. I also come from a strong State Farm family background.


We stay connected to the community through participation in State Farm-sponsored events and local initiatives.


For our team, we offer a strong Aspirant program focused on developing future State Farm agents, reimbursement for licensing costs, and a commitment to work-life balance.


Our office culture is driven, supportive, and growth-oriented. We’re looking for someone who brings drive, self-awareness, integrity, and competitiveness - someone who wants to grow, take ownership of their success, and be part of a team that is building future leaders.


ROLE DESCRIPTION:
Walter Jones - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationParkville, MD
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Licensingunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Reimbursementunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Secondary Schoolunmatched
  • Sportsunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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