Receptionist - State Farm Agent Team Member

Liza Howley - State Farm Agent
  • Rensselaer, NY
  • Full-time
9 days ago

Job Description

Benefits:
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2023 and currently lead a growing team of two. Before becoming an agent, I worked as a State Farm team member, serving in sales, service, and office management. That experience gave me a well-rounded understanding of the business and a passion for helping customers while developing a strong team.

Our agency is excited to become more involved in the community by supporting organizations like the Boys & Girls Club and our local high school. Building relationships and giving back are important parts of our long-term vision.

Our agency offers paid holidays, paid time off, a group life insurance policy, licensing costs paid up front, and a strong commitment to work-life balance. We believe in supporting our team and creating an environment where people can grow and succeed.

Our culture is small, flexible, and family-friendly, where everyone works together and supports one another. I'm looking for someone who is eager to learn, takes initiative, influences others positively, and is motivated to achieve goals. If you're a quick learner looking to grow with a supportive team, we'd love to meet you.

ROLE DESCRIPTION:
Liza Howley - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationRensselaer, NY
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Community Supportunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Licensingunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Office Managementunmatched
  • Organizational Skillsunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • School Buildingsunmatched
  • Secondary Schoolunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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