Administrative Skills, Communication Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Team Building, Track Customer Issues, Training/Teaching
- Travel incentives
- Team building activities, lunches and dinners
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION:
Jonathan Hooks - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a motivated individual to join our team as a Receptionist - State Farm Agent Team Member.
This position is designed as a starting point, with the goal of transitioning into a licensed sales role within 3–6 months. During this time, you'll gain valuable experience supporting the team and learning the business, preparing you for a future in sales.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role, enjoy connecting with people, and are eager to build a long-term career in insurance, we invite you to apply and grow with us.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers' needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist, customer service or sales role is preferred.
- Excellent communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Jonathan Hooks - State Farm Agent