ROLE DESCRIPTION: Jonathan Hooks - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a motivated individual to join our team as a Receptionist - State Farm Agent Team Member.
This position is designed as a starting point, with the goal of transitioning into a licensed sales role within 3–6 months. During this time, you'll gain valuable experience supporting the team and learning the business, preparing you for a future in sales.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role, enjoy connecting with people, and are eager to build a long-term career in insurance, we invite you to apply and grow with us.
RESPONSIBILITIES:
Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
Provide excellent customer service and follow up on customers' needs.
Support the team with various administrative tasks and projects.
QUALIFICATIONS:
Previous experience in a receptionist, customer service or sales role is preferred.
Excellent communication and interpersonal skills.
Organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.