Administrative Skills, Business Administration, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Leadership, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Track Customer Issues, Training/Teaching
- Hourly Plus Commission
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I’ve been proudly part of State Farm since 2007, building a career centered on service, community, and leadership. I earned my BSIE from University of Michigan and my MBA from Loyola University Chicago.
Giving back is an important part of who I am. I’ve served as Past President of the North Fulton Rotary Club, volunteer with Special Olympics, and am an active member of my local church. I also coach youth hockey, baseball, football, and soccer, which has given me a deep appreciation for teamwork and mentorship.
We offer a Simple IRA and flexible scheduling to support a healthy work-life balance. Our office is a place where community values and professional growth come together, and we’re looking for people who share that same passion for helping others and being part of something meaningful.
ROLE DESCRIPTION:
Cliff Wilcox - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Cliff Wilcox - State Farm Agent