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Receptionist - State Farm Agent Team Member

Bruce Strothers - State Farm Agent

Shoreline, WA

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JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Attorney, Community Relations, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Health Insurance, Healthcare Reimbursement, Insurance, Interpersonal Skills, Licensing, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Team Lead/Manager, Track Customer Issues, Training/Teaching, Writing Skills
LOCATION
Shoreline, WA
POSTED
30+ days ago
Benefits:
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2019 and currently lead a growing team of three, with plans to continue expanding. Before becoming an agent, I practiced law and am also a fantasy and science fiction writer, bringing a unique blend of analytical thinking, creativity, and communication into agency ownership. I’m proud to be the only double Ivy League graduate to own a State Farm agency in the company’s 100+ year history, and I bring that same standard of excellence into how I build and develop my team.

Community and relationships matter deeply to me. I’ve served for six years on the Parent Board at Seattle’s Holy Names Academy for Girls and value long-term commitment, service, and showing up for others. Those values carry directly into our workplace culture.

For our team, we offer strong training and professional development opportunities, a monthly health stipend, licensing reimbursement, and a real emphasis on work-life balance. Our culture is grounded in fundamentals that require zero talent but make all the difference: positive attitude, strong work ethic, effort, energy, coachability, preparation, and passion. We’re looking for team members who are driven, committed to growth, and ready to put in the work to build something meaningful together.

ROLE DESCRIPTION:
Bruce Strothers - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

About the Company

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Bruce Strothers - State Farm Agent

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