Administrative Skills, Claims Processing, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Health Insurance, Health Plan, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Team Lead/Manager, Track Customer Issues, Training/Teaching
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2025 and currently lead a growing team of three. Before becoming an agent, I worked as a State Farm Claims Adjuster, which gave me a strong foundation in understanding coverage, customer needs, and how to truly help people when it matters most. I attended the University of Illinois in Champaign and am a proud parent of two. Outside the office, I enjoy spending time with my family, golfing, and staying active—snowboarding used to be a favorite before moving to the Midwest.
Community involvement is important to me, and I stay engaged through the local Rotary and TEDx, reflecting our commitment to growth, learning, and giving back. For our team, we offer health benefits and a hiring bonus, along with an environment that values accountability, independence, and personal development.
We’re looking for team members who are self-sufficient, motivated, and eager to grow—people who want to build something meaningful alongside a team that’s just getting started and headed in the right direction.
ROLE DESCRIPTION:
Danny Chung - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Danny Chung - State Farm Agent