Administrative Skills, Coffee Making, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, High Reliability, Insurance, Interpersonal Skills, Leadership, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Track Customer Issues, Training/Teaching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency this year after a long journey with State Farm that began over a decade ago as an intern and continued through seven years as a team member. That experience gave me a deep understanding of the business and a clear vision for building an agency rooted in service, consistency, and strong relationships.
I attended the University of Missouri, am married, and we’re excited to welcome a baby in March 2026. I’m also a member of Alpha Phi Alpha Fraternity Inc, which reflects my long-standing commitment to leadership and service.
Community involvement is important to me, and I stay actively engaged through my local church, where I serve in marriage ministry leadership, as well as with the Houston Northwest Chamber of Commerce.
For our team, we offer free drinks and coffee, team lunches and outings, a flexible schedule, and PTO. Our office culture values respect, reliability, and a high standard of customer service. We’re looking for team members who are service-minded, coachable, competitive, sales-driven, and motivated to win — people with strong self-awareness, work ethic, and a genuine desire to help others succeed.
ROLE DESCRIPTION:
Darius Thurston - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Darius Thurston - State Farm Agent