About the Agency: Our office prides itself in being one of the highest producing State Farm agencies in Southern Arizona. We are looking for hard working individuals who love a fast-paced and high energy environment where your hard work is appreciated and highly rewarded. We serve a population in a booming part of Tucson and have been able to grow at a pace that is unprecedented in the area. We contribute our success to providing a level of customer service our policy holders have never experienced. We love educating our clients, tailoring our coverage options to their specific needs and protecting what is most important to them.
If you are looking for an opportunity to grow in a proven system and help people everyday - this is the career you have been waiting for.
ROLE DESCRIPTION: Michael Severson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
Provide excellent customer service and follow up on customers needs.
Support the team with various administrative tasks and projects.
QUALIFICATIONS:
Previous experience in a receptionist or customer service role.
Communication and interpersonal skills.
Organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.