Benefits:- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k) matching
ABOUT OUR AGENCY:I've been a State Farm agent for 16 years and currently lead a team of eight across two offices. With more than 27 years of experience at State Farm, I've built my career around developing great teams and helping customers protect what matters most. I studied Economics at St. Cloud State University and have served on several local nonprofit boards throughout my career.
Building relationships both inside and outside the office is important to me. We enjoy giving back to our community, and I believe creating a positive, supportive environment is just as important as delivering excellent service to our customers.
Our agency offers health benefits, a 401(k) with a 6% employer match, team bonus programs, and a strong commitment to work-life balance. We also enjoy regular team outings, including Minnesota Twins and Wild games, and even a team trip to Nashville.
Our culture is built around high performance, strong communication, and having fun together. We work hard, celebrate our successes, and genuinely enjoy spending time as a team. I'm looking for someone who is dedicated, communicates well, and wants to be part of a supportive, high-achieving team.
ROLE DESCRIPTION:
Mick Quinn - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.