RECEPTIONIST/SWITCHBOARD OPERATOR
Salary
$17.76 - $22.66 Hourly
Location
CITY OF CARSON, CA
Job Type
PART-TIME
Job Number
2500187
Department
City Wide
Opening Date
06/02/2026
Closing Date
6/17/2026 12:00 AM Pacific
THE POSITION
The City of Carson is now accepting applications for Receptionist/Switchboard Operator positions.
This recruitment will remain open until vacancies are filled and may close without notice. Applications will be reviewed weekly.
The ideal candidate must be able to handle a high volume of calls from the public, able to operate a central multi-line telephone switchboard quickly and perform general clerical duties. In addition, the ideal candidate must be willing to engage with the public and direct calls to the appropriate departments. Candidates who have open availability including weekends, is strongly preferred.
CURRENT VACANCY INFORMATION:
Variable work schedule, which will fall between Monday to Sunday, variable hours.
This is a Part-Time entry level position, limited to no more than 960 hours/fiscal year.
REQUIRED DOCUMENTS:
Job Summary:
Under general supervision, serve as receptionist and central telephone switchboard operator, and performs general clerical work. Provides clerical support to management, supervisory, and/or professional staff.
ESSENTIAL DUTIES
(These functions are representative and may not be present in all positions in the class. Management reserves the right to add, modify, change or rescind related duties and work assignments.)
QUALIFICATIONS
A typical way to obtain the requisite qualifications to perform the duties of this class is as follows:
Education and Experience:
Completion of formal education sufficient to ensure the ability to read, write and perform arithmetic calculations at the level required for successful job performance and some experience performing general clerical work.
Knowledge of:
Skill and Ability to:
License and Certificate:
Applicants must submit original certification of the ability to type at a rate of at least 40 net wpm with application.
WORKING CONDITIONS
Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. Positions in this class normally:
Recruitment Process:
This recruitment will remain open on a continuous basis until all positions are filled. To be considered, please submit an online application. Applications will be evaluation for the depth and breadth of experience, as well as the level and relevance of education. The most qualified candidates will be invited to continue in the selection process, which will include the following components:
The Human Resources Department reserves the right to adjust, modify, delete and/or change the above exam types and/or weights. Supplemental questionnaires are used to evaluate applicant's indicated abilities with the ideal candidate profile. The Human Resources Department reserves the right to invite those amongst the highest scoring to the next phase of the recruitment.
NOTE: Applications will be reviewed as they are received, and qualifying candidates will be interviewed and considered for employment on a "first come-first served" basis. Candidates interested in these positions are encouraged to apply as soon as possible.
Appointment:
Any offer of employment, or acceptance of an employment offer, is contingent upon passing pre-employment physical, background check and other required tests. All new employees are required to take a loyalty oath.
Other Information:
The City of Carson is an Equal Opportunity Employer, dedicated to fostering a diverse and inclusive workplace. We believe in the strength that comes from different perspectives and experiences, and we are committed to building a workforce that reflects the vibrant diversity of our community. This commitment is embraced at all levels of our organization, from our management staff to our policymakers. We partner with our staff and community organizations to ensure our policies and practices remain transparent and equitable. As part of this commitment, we regularly publish updated demographic information on our workforce, including data on diversity and pay equity by race and gender.
In accordance with the California Fair Chance Act, the City of Carson will consider all qualified applicants, including those with a criminal history. Applicants are not required to disclose their criminal history or undergo a background check until receiving a conditional job offer. If any concerns arise from a background check, and the conviction is directly related to the role, applicants will have the opportunity to provide context, present mitigating evidence, or dispute the reports accuracy. For more information about the Fair Chance Act, please visit https://calcivilrights.ca.gov/fair-chance-act.
The City of Carson intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If you need a special accommodation during the recruitment process or would like this information in an alternative format, please contact Human Resources at (310) 952-1736.
IMPORTANT NOTICE: This recruitment is Open.
CURRENT CITY OF CARSON EMPLOYEES: Please do not use your City of Carson email address as part of this application. You must indicate a personal email address in order to receive communication and/or notices from Human Resources throughout the recruitment process.
City of CarsonSummary of Employee Benefits
AFSCME - Part-Time
(AFSCME Council 36, Local 809)
PARS Retirement
CalPERS Retirement Formula (Eligible Unit Members)
Other:
Medical Insurance (Eligible Unit Members)
Sick Leave
Holiday Pay (Unit members will receive holiday pay only if they are scheduled to work during the pay period in which the holiday falls).
Effective calendar year 2012, unit members will receive five (5) hours of holiday pay for each of the following holidays:
For more information please click on the link below.
AFSCME PT
01
The following supplemental questions will be used to assist us in screening your application. You are required to answer each of the following questions truthfully and completely. This questionnaire will be used to determine if you meet the minimum qualifications for this job. Your responses to this questionnaire may also be used to evaluate your qualifications beyond the minimum requirements, as part of the application screening process. As such, please take the time necessary to answer the questions thoroughly. A resume is required to be attached to your online application and will not be accepted in lieu of a completed supplemental questionnaire. Applications submitted without a completed supplemental questionnaire, or those that say see resume or application, may not be considered. It is imperative that your responses to the questionnaire provide a true and accurate reflection of your background. Additionally, your answers MUST be supported by the information you have entered in your general application. Responses which cannot be substantiated by information contained in your application will be deemed invalid. Falsification, exaggeration and misrepresentation will result in your disqualification. Your responses will be evaluated as submitted. Do you agree to answer the following questions truthfully and completely AND understand that falsification or overstatement of your qualifications is grounds for disqualification of your application?
02
Do you have a typing certificate , indicating speed of 40 words/minute? Note: Failure to attach a copy of your typing certificate will result in your disqualification from this recruitment. Certificates must be dated less than 12 months from the date of your applications submission.
03
Do you have experience working in a customer service role? Note: Such experience must be clearly reflected in the stated work history in your application at the time of submission
04
Describe in detail your customer service experience.
05
How many years of receptionist experience do you have ?
06
How many years of experience do you have operating a switchboard or multi- line telephones?
07
Are you available to work a flexible schedule-including but not limited to morning shift, evening shift and/or weekends?
08
If you answered "yes" to the question above, please list the days of the week and the hours you are available to work.
09
Did you attach all required documents to your application prior to submitting it? Note: Failure to submit any of the required documents may result in your disqualifications of your application from this recruitment.
Required Question
Employer City of Carson
Address 701 E. Carson Street
Carson, California, 90745
Phone (310) 952-1736
Website http://ci.carson.ca.us