Receptionist/Switchboard Operator

Agency-Internal Killeen Independent School District Job Description Job Title: Receptionist/Switchboard Operator Exemption Status/Test: Non-Exempt Reports to: School Nutrition Office Manager Date Revised: September 18, 2026 Dept./School: School Nutrition Pay Grade: AS3

Primary Purpose: Provides secretarial and administrative services to the School Nutrition Department. Receives callers and visitors at School Nutrition office, determines nature of business, and directs callers and visitors to destination by performing the following duties. Qualifications: Education/Certification: Must possess a high school diploma or hold a general education degree (GED) certificate and general clerical/secretarial experience.

Special Knowledge/Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. There may be alternatives to the qualifications as the Board of Trustees may find appropriate. Major Responsibilities and Duties: Operates a 4-line switchboard system routing calls throughout the School Nutrition office and KISD school system.

Takes messages for employees of the School Nutrition office and ensures that messages are delivered accurately and timely to the intended party.

Greets and directs visitors to appropriate office or building. Performs other such tasks that may be assigned by Supervisors or Directors.

Receives visitors and telephone calls; screens those which can be handled without supervisor's help.

Composes and types correspondence, memoranda, reports, forms, and similar materials in final form into the computer, and submits to appropriate entity.

Sorts, distributes, and delivers mail and other documents.

Establishes and maintains appropriate files and other information; searches files for information.

Utilizes office technology and automation to complete tasks and operates office machines such as electronic typewriter, computer, calculator, fax machine, copy machines.

Killeen ISD

. Agency-Internal

Determines priorities to ensure a timely accomplishment of tasks.

In-processes invoices from each KISD kitchen and logs in Invoice tracker for further processing by the School Nutrition office.

In-processes Health Inspections from each KISD kitchen and logs in Health Inspection tracker.

Processes and prepares work order requests from KISD Kitchen Managers.

Supports the processing of Free & Reduced Price Meal Applications, both online and hard copy as needed.

Assists other administrative personnel with secretarial tasks.

Performs other tasks that may be assigned.

Supervisory Responsibilities: This job has no supervisory responsibilities. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Ability to use peripheral devices, high level language programming concepts, data management software, and application development tools.

Posture/Physical Demands: Prolonged sitting; regular kneeling/squatting, bending/stooping, pushing/pulling, twisting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear, to use hands to finger, handle, or feel, and to stand and walk. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders. Lifting: The employee is required to regularly lift and carry (less than 15 pounds). Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Occasional district-wide travel to multiple campuses, as assigned. The noise level in the work environment is usually moderate.

Mental Demands: Work with frequent interruptions; emotional control under stress.

This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.