Receptionist & Switchboard Operator

Receptionist & Switchboard Operator

Location: North Wilkesboro, NC, United States

Job ID: 17483

Date Posted: Jul 7, 2026

Get Involved!

Are you someone who enjoys building connections and encouraging others? Our Donor Ministries team has an exciting opportunity for a Receptionist & Switchboard Operator to join the team in North Wilkesboro, NC. This position will include a high level of contact with the public via telephone, correspondence, and tours at the North Wilkesboro location. Come be a part of the work the Lord is doing here at Samaritans Purse!

A day in the life of a Receptionist & Switchboard Operator:

At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other and our staff and volunteers who serve around the globe.

In the role of Receptionist & Switchboard Operator, you will have the opportunity to:

• Maintain your personal relationship with Jesus Christ and be an effective witness for Him
• Answer phones, proactively interacting with callers in a warm, professional and positive manner, fielding general questions, and taking requests for information. Determine the callers need and route the call to the appropriate person or department.
• Receive guests, vendors and other visitors, making them welcome and creating a positive work environment. Follow the guest procedure by connecting the visitor with the most appropriate department or staff member. Assist guests, vendors and salespersons with Electronic Visitor Registration.
• Assist tour participants by maintaining contact with tour guides and facilitating timely staff response to group needs.
• Assists with administrative duties as assigned.
• During emergencies, assist with communications to Facilities, Security or Emergency Services.
• Follows procedures for accepting donations of all kinds from visitors on campus.
• Maintain an orderly and neat reception area at all times.
• Provide coverage for other buildings as needed.
• Conduct tours of the Wilkes Office and Warehouse as needed.
• Complete tour functions, drafting correspondence and creating gift bags and ordering materials for them. Assist in scheduling tours, confirmations, monitor Wilkes Tours e-mail and update tour calendar when needed.
• Contact donors by phone to communicate appreciation for their gifts and minister to their prayer concerns. Send notes, emails and letters to in follow-up to telephone calls, or when no one was reached by telephone.
• Have a working knowledge of the database system. Record each donor contact and tend to basic account maintenance issues.
• All other duties as assigned.

Learn more about serving with Samaritans Purse.

Qualifications & Experience

• Associates degree plus two (2) to four (4) years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information and respond to questions in one-on-one and small and or large group situations.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Job Location: North Wilkesboro, North Carolina

Type: Full-Time

Language Requirement: Fluency in English (required)

Benefits

• On-site Medical Clinic (staff and dependents)
• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Paid Family Medical Leave
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays
• 12 vacation/personal days
• 10 sick days

Samaritan''s Purse Mission Statement:

Samaritan''s Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan''s Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God''s love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

Samaritan''s Purse Statement of Faith:

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God. (1 Thessalonians 2:13; 2 Timothy 3:15-17)
• We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. (Matthew 28:19; John 10:30; Ephesians 4:4-6)
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15)
• We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7)
• We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16, 17, 18; Ephesians 6:12; Colossians 2:6-10)
• We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51-57; Revelation 20:11-15)
• We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. (1 Corinthians 12:12, 27; Ephesians 1:22-23)
• We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ. (Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15)
• We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9)
• We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15)
• We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10)

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